Electronics & Telecommunications
Voice, data, video and wireless technologies are rapidly coming together in today's converged communications marketplace. As more and more organizations become part of the dynamic communications network they quickly realize that standardization, planning and continual improvement are key requirements to ensure functionality, interoperability and reliability. The challenges in this fast-paced environment are two fold: how to incorporate these requirements into their organization and how to provide objective evidence to customers of having come up to speed.
Management systems such as ISO 9001, TL 9000, and ESD S20.20 can be a good start, and indeed are basic requirements for many contracts these days.
- ISO 9001 provides a basic outline for management systems and is used by many organizations to "get in the game".
- TL 9000 takes ISO a step or two further by identifying specific requirements for suppliers to the communications market, and by calling out specific performance measurements as well.
- ANSI/ESD S20.20 certification focuses on the electronic components prevalent in the communications space and sets up controls to protect these devices from damaging electro-static discharges.
NQA clients in these sectors include Sanmina SCI, American Power Conversion, Graybar Electric Company, Inc., ADC Telecommunications and Fluke Networks.
For further information, please click on the links to applicable standards below.
TL9000 - Telecommunications industry standard
ANSI/ESD S20.20 Certification for electrostatic discharge
ISO 9001:2008 Quality Management System Standard (QMS)
ISO 14001 Environmental Management System Standard (EMS)
OHSAS 18001 Occupational Health and Safety management system standard.













